Saturday, January 29, 2011

Heroism of Taj Staff

Mumbai Terror attacks! We all know how terrifying it was. Over 300 people were killed in that episode. 
Terror attacks are not new to India. We have been experiencing this menace since our independence. 

I have already discussed that the terror attacks are not only the terrifying attacks by some aliens. It includes the internal disturbances (like Maoists, Secessionist forces, Religious riots-Hindus and Muslims) and most importantly Maladministration. 

Let us talk about the topic.

The Harward Business school is researching on the behaviour of the Taj staff at the crisis hours. A dozen employees died in their heroic action of protecting their guests. Jeopardising their safety, the staff stayed in the Hotel to save their guests. The HBS students could not understand the psychie of the staff. Neither the senior managers of Taj. It is the natural instinct to flee out. Isn't it? 

Stop here! 
1. Would the Taj employee have helped some poor man who was an employee in the same hotel-was being assaulted-at his last moment? 
2. Would they have helped a man at his last moment who had not been a guest because of no vacancy in the hotel?  
3. is it right to presume that you should be rich to get yourself saved in your last moment?

AM I THINKING NEGATIVE? AM I WRONG? 

I adore the sacrifice of the Taj staff. But am I wrong in asking my above questions? 
  

1 comment:

  1. It is very sad that some people find things to criticize even in the noblest of deeds.

    Your posts give out a feeling as if you have issues with anyone who is a little well to do.

    Would they save a poor man, would they save a person who isnt a guest at the hotel or do you have to be rich for being saved etc etc etc...

    First, I do not know of your research on how the staff at The Taj behaved/acted during those 3 days. Secondly, How come you have not mentioned the manager of Taj who lost his entire family while he was saving others??? Or now are you going to say that he was more interested in getting a promotion and recognition out of the whole thing, even if it cost him his wife and kids???

    When you are staring death in the eye, only the most noble and the most brave of souls think of saving others before themselves.

    Do you know, Taj hotel is probably the only luxury hotel in the world, where anyone from the street is allowed to enter. Even if someone walking on the road (irrespective of his/her financial condition) wants to enter the hotel, even if it is for using the washroom, there are no restrictions.

    But again, Iam sure, you will find something to criticize in that too.

    Would love to read how other people feel about the Oracle's posts too.

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